About Adrian

Adrian was appointed Managing Director of The TAS Partnership Ltd in December 2002 with a clear brief to streamline and consolidate the business processes in order to enable the original partners’ time and effort to be refocused on solutions to challenges in the passenger transport sector.

Since Adrian’s appointment, TAS has expanded its scale and scope on a steady but continuous basis. This has been founded on a formalisation of business processes, but undertaken in a way that has not constrained the creativity inherent in real-world consultancy. Processes have included a formal quality management system to ISO standard, introduced in 2004; Investors in People status awarded in 2005; a detailed Environmental policy based on an extensive internal audit in 2006. Staff numbers have more than doubled and customer satisfaction ratings improved.

Consultancy is about focusing applied brainpower onto client challenges; continuous training and development has therefore become even more critical for TAS business success. This has been underpinned by a new appraisal process, an extremely broad training programme and the introduction of one-to-one coaching.